Thursday, October 18, 2007

Mahar Receives Apology from U.S. Democrats

I wrote a series of posts about public apologies awhile back. Yesterday I saw a riff on apologies in the NY Times and wondered whether to bring it to your attention.

Today there is an apology from the U.S. House of Representatives to Mahar Arar. This is an apology that is owed by the U.S. government and the Bush administration. We may have to treasure this one a long time before we hear one from the government.

Since the Universe is aligning around apology, here we go.

From the report in the Toronto Star:

>After his release, Arar returned to Canada and Ottawa has since apologized to him for its role in the affair and agreed to pay him almost $10 million in compensation.

>The Bush administration has not apologized.

>"Let me personally give you what our government has not: an apology," said Bill Delahunt, D-Mass., as he opened the hearing.

>"Let me apologize to you and the Canadian people for our government's role in a mistake."

NY Times column, Regrets Only, created from published apologies.

My series on Apology:

Ths Simple Approach to Apology Works
Apology, the Unknown Universe
Apology 3




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Monday, October 15, 2007

The Rule to Follow Even If It does Not Apply!

General Rules and Regulations
promulgated under the
Securities Exchange Act of 1934

Rule 13a-19 -- Plain English Presentation of Specified Information

  1. Any information included or incorporated by reference in a report filed under section 13(a) of the Act that is required to be disclosed pursuant to Item 402, 403, 404 or 407 of Regulation S-B or Item 402, 403, 404 or 407 of Regulation S-K must be presented in a clear, concise and understandable manner. You must prepare the disclosure using the following standards:

    1. Present information in clear, concise sections, paragraphs and sentences;

    2. Use short sentences;

    3. Use definite, concrete, everyday words;

    4. Use the active voice;

    5. Avoid multiple negatives;

    6. Use descriptive headings and subheadings;

    7. Use a tabular presentation or bullet lists for complex material, wherever possible;

    8. Avoid legal jargon and highly technical business and other terminology;

    9. Avoid frequent reliance on glossaries or defined terms as the primary means of explaining information. Define terms in a glossary or other section of the document only if the meaning is unclear from the context. Use a glossary only if it facilitates understanding of the disclosure; and

    10. In designing the presentation of the information you may include pictures, logos, charts, graphs and other design elements so long as the design is not misleading and the required information is clear. You are encouraged to use tables, schedules, charts and graphic illustrations that present relevant data in an understandable manner, so long as such presentations are consistent with applicable disclosure requirements and consistent with other information in the document. You must draw graphs and charts to scale. Any information you provide must not be misleading.


Note to Rule 240.13a-20.

In drafting the disclosure to comply with this section, you should avoid the following:
  1. Legalistic or overly complex presentations that make the substance of the disclosure difficult to understand;

  2. Vague "boilerplate" explanations that are imprecise and readily subject to different interpretations;

  3. Complex information copied directly from legal documents without any clear and concise explanation of the provision(s); and

  4. Disclosure repeated in different sections of the document that increases the size of the document but does not enhance the quality of the information.

Regulatory History
71 FR 53158, 53261, Sept. 8, 2006.

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Blogging for Action on the Environment and Writing as Action

I had planned to blog about writing with clarity under the monthly campaign by Joanna Young at Confident Writing .

But when I started scanning items in my blog reader, I was reminded that today is Blog Action Day to save the environment.

My mind was working on the problem of relating writing with clarity, integrity, and authenticity to the environment, which was raising something about a post I saw which draws a distinction between the market and the audience for public relations writers.

When I got to Confident Writing, Joanna's post is on the day's topic. I only scanned her post, but she seems to suggest that business cut back on paper if we writers cut down the number of words we take to say anything, and thus reduce the number of trees cut down.

It is a great idea, but it triggered my main concern with all the other environmental posts I read this morning. They were all aimed at individuals while major corporations and legislators and government get a free ride today.

Now back to the post at All Book Marketing:
In book marketing you cater to a target market (people who will buy your book). In book publicity and author publicity you cater to a target audience (includes your target market, but you can have many target audiences in addition to them, like niche groups, specific members of the media, etc.).
After reading this, I was playing with how to extrapolate the distinction to use it in teaching writing process.

Now my head is in a twirl. We have these issues to pull together to try to get a blog post up today:
  1. Save the environment.
  2. Write with clarity, integrity, and authenticity.
  3. Apply the distinction between market and audience to our problem.
  4. What is the message?
So I took a nap.

I, Cheryl Stephens, say this with clarity from a place of integrity and authenticity and, with genuine respect for my brother and sister bloggers, I offer this message:
  • The environment is our lives. We must defend our lives and the lives of those who follow us.
  • All our personal efforts cannot match those that are needed to meet this challenge. Those who are the greatest polluters must be stopped. They cannot avoid the cost of correction by threatening us with the collapse of the economy.
  • The collapse of any economy built on the monopoly capitalist/imperialist model to serve only the aim of maximizing profit,will collapse of its own sins eventually. We do not have to continue to suffer its sins; we must design the solution and plan the future.
  • Let us act, whether we write, sing, dance, perform, picket, or march, to reach:
    • the market
      • to pressure legislators for laws to protect the environment rather than their favorite financiers and business cronies
      • to demand that government enforce the laws to protect the environment from rapacious capital
    • the audience
      • the people whose interest is in saving the environment now for future generations
      • the opinion-makers in the media and academia
  • The message is that it is already too late to solve this problem by modifying lifestyles and private consumption.

Whew!

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Monday, October 08, 2007

In a pig's eye

Will technology change language?

Carmen Laethem, 2007

Trabecular meshwork cells from a pig’s eye (20x)
http://209.85.101.200/images/gallery2007/fourbythree/Laethem-10603-3.jpg

Microscopic photography
http://www.nikonsmallworld.com/gallery.php?grouping=year&year=2007

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Thursday, October 04, 2007

Personality and Communication Style

I have been intending to introduce you to a writing blog that I have enjoyed reading for quite awhile now.

Here now you get the blogger, Kenneth W. Davis, who says:

"In this knowledge economy, writing is the chief value-producing activity. But you may not be writing as well as you could. That may be because you think writing requires a special talent.

In fact, writing is a process that can be managed, like any other business process. If you can manage people, money, or time-then you can manage your writing. And you can profit from the result."

This particular set of Davis' posts relates to the series here on dealing with audience diversity as a communication challenge. One related issue is self-knowledge: Know yourself better and you will be better able to understand your audience as well. These posts help you understand individual differences-in both writers and readers.

Manage Your Writing

By Kenneth W. Davis

Write to Type - 1

"You have a personality. So does your reader. To write effectively, you have to take personality into account, consciously or unconsciously.

Probably the most used way of categorizing personality is the Myers-Briggs Type Indicator, which measures personality on four scales. The first of those scales divides people into extroverts (E) and introverts (I), depending, very roughly, on whether they draw energy from other people (E) or from within themselves (I).

This week, as you plan each piece of writing, ask yourself "Am I an E or an I?" and "Is my reader an E or an I?" Then consider:

If you're an extrovert, you may need to get all your thoughts on paper (or screen) very early; you may in fact "think by writing." When you write to introverts, be sure to build community; don't overwhelm them with your position.

If you're an introvert, you may have trouble getting started; you might try drafting without editing as you go. When you write to extroverts, try to overcome your natural reticence and project self-assurance.

Nobody is entirely extroverted or introverted. But by paying attention to these tendencies in yourself and your reader, you'll be able to get more things done with your writing."

Write to type-2

"... think about the second variable of the MBTI: sensing (S) and intuition (N) (the letter I has already been taken). This variable measures whether you draw information primarily from your senses (S) or from your intuition (N). Roughly speaking, an S tends gather specific information, then process it (I saw this and this and this happen, therefore that must have happened). An N tends to grasp a situation intuitively, without being aware of the specifics (That seems to have happened, although I'm not sure why).

This week, as you plan each piece of writing, ask yourself "Am I an S or an N?" and "Is my reader an S or an N?" Then consider:

If you're a sensor, be sure to move beyond the specific details in your writing and include generalizations or conclusions. When you write to intuitives, focus on your main point or points, not on details. (And be careful about trying to apply writing "rules" too rigidly; realize that you need to adapt to your specific writing situation. Make sure that you postpone your concern with spelling, punctuation, and other mechanics until the end of your revision process, where it belongs.)

If you're an intuitive, make sure, as you plan a piece of writing, to gather a thorough list of facts and specific details. When writing to sensors, make sure to include enough details to support your main point or points.

As I said last week about the E-I dimension, nobody is entirely an S or an I. But by paying attention to these tendencies in yourself and your reader, you'll be able to get more things done with your writing."

Write to type-3

"... think about the third variable of the MBTI: thinking (T) and feeling (F). This variable measures roughly whether you make decisions primarily based on logic (T) or on emotions (F).

This week, as you plan each piece of writing, ask yourself "Am I a T or an F?" and "Is my reader a T or an F?" Then consider:

If you're a thinker, be sure to pay attention to your reader's possible feelings about your message. When writing to feelers, show empathy.

If you're a feeler, you may need to be more structured and less sentimental. Pay special attention to organization. When writing to thinkers, make your message clear and logical.

Yes, I know this is getting to sound like a newspaper horoscope. But it's based in hard reality. By paying attention to these tendencies in yourself and your reader, you'll be able to get more done with your writing."

Write to type-4

"... think about the last variable of the MBTI: judgment (J) or perception (P). This variable measures roughly whether you set priorities rationally (J) or spontaneously (P).

This week, as you plan each piece of writing, ask yourself "Am I a J or an P?" and "Is my reader a J or an P?" Then consider:

If you're a judger, you may be sticking too rigidly to formulas that have worked for you in the past. When writing to perceivers, be sure to be flexible.

If you're a perceiver, you may need to focus on your purpose and be concise. When writing to judgers, don't be afraid to come to a conclusion and express it forcefully.

Of course you won't know everything about your reader's personality. And you may be writing to multiple readers. But in this case, questions are more important than answers. By taking a few moments to think about your personality, and that of your reader, you'll do a better job."

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