Literacy Challenges to Delivering Administrative Justice

In May, I presented at the Council of Canadian Administrative Tribunal's 4th International Conference, in Vancouver, British Columbia - "Administrative Justice Without Borders".

I had been working with the CCAT for some 18 months on this issue. CCAT released a book at the conference on plain language and administrative practice. It will be available soon online.

Our handout at the conference was a 12-page summary of the previous publication by the Literacy and Access to Justice Project. That is is now available here. The 100-page original is available here.

Some pictures are here; not great pix because of the blinding Vancouver sun!